On the surface, a Virtual Assistant (VA) and a Personal Assistant (PA) can look very similar. Both help with admin, both keep you organised, and both make life easier. So, what’s the difference?
The PA
A PA usually works in-house, full-time or part-time, as part of your payroll. They’re physically present, often sitting right outside your office, ready to jump on whatever you need – from printing documents to greeting visitors.
The VA
A VA does many of the same tasks, but remotely. They’re usually self-employed or freelance, meaning you don’t have the overheads of hiring an employee. You can use them for just a few hours a week, or ramp up when things get busy.
Key differences at a glance
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- Location – PA works in your office, VA works remotely.
- Flexibility – PA has set hours, VA can be as flexible as you need.
- Cost – PA comes with salary, benefits, and desk space. VA is pay-as-you-go.
- Scope – Some VAs specialise in areas like marketing or bookkeeping, which a PA may not.
Which is right for you?
If you need someone physically present to run errands, manage office logistics, or meet clients, a PA makes sense.
If you mostly need help with admin, organisation, and digital tasks, a VA gives you the same benefits with more flexibility and lower costs.
